Client Care

Many people know that the market of legal services in Kazakhstan is absolutely incomprehensible and unpredictable. In such environment, Bolashak Consulting Group aims to position itself as a team of professionals, for whom, in any circumstances, a client will always be in the spotlight. Clients’ trust is our top priority.

In addition to all the principles of good faith, the rule of law and conflict of interest, our team has decided to introduce 10 principles of English solicitor into its corporate culture.

English lawyers are highly respected, and almost all countries of the world, cross-border corporations, and wealthiest people of all countries do trust them and allow them to protect their rights and interests.

And we intend to establish ourselves as a team of lawyers, who will be in great demand in Kazakhstan’s and the global market. For this purpose, we are slowly but surely introducing the principles of English solicitors.

source: https://www.sra.org.uk/solicitors/handbook/handbookprinciples/content.page

Principle 1.

Upholding the rule of law and the proper administration of justice.

Principle 2.

Acting with integrity.

Principle 3.

Not allowing our independence to be compromised.

Principle 4.

Acting in the best interests of each client.

Principle 5.

Providing a proper standard of service to our clients.

Principle 6.

Behaving in a way that maintains the trust the public places in you and in the provision of legal services.

Principle 7.

Complying with our legal and regulatory obligations and deal with our regulators and ombudsmen in an open, timely and co-operative manner.

Principle 8.

Running our business effectively and in accordance with proper governance and sound financial and risk management principles.

Principle 9.

Running our business in a way that encourages equality of opportunity and respect for diversity.

Principle 10.

Protecting clients’ money and assets.